Privacy Policy

James & Williams Jewelers

Legal Disclaimers

Information Posted on jwjewelers.com

We make every effort to provide the most recent, accurate and reliable information on our website. However, there may be times when information displayed on jwjewelers.com may contain incomplete data, typographical errors, inaccuracies, or outdated information (for example, when an item featured on the website is no longer available). We make no warranties as to the accuracy, completeness or timeliness of the information accessible via this website. Any errors are unintentional and we apologize if erroneous information is reflected in product pricing or availability. We will do our best to minimize any impact erroneous information may have on your individual order. jwjewelers.com reserves the right to correct errors and update product information at any time. Of course, we will make every effort to provide you with current prices at the time you place your order. However, we do not agree to make any reparations for the results of erroneous information.

Technology Issues

We cannot warrant that the jwjewelers.com website will operate uninterrupted, error-free, without defects, or that jwjewelers.com or its server will be free of viruses or other harmful elements. As a visitor of this website, your access is undertaken at your own risk. We are not liable for any damages related to your access of or inability to access this website, even if jwjewelers.com knew or should have known of the potential for such damages.

Pricing Policy

We make every attempt to avoid errors in pricing and product information. If a mistake occurs, we reserve the right to correct it, and we apologize for any inconvenience it may cause. All prices listed on this site are in U.S. dollars.

Changes to jwjewelers.com

In order to keep jwjewelers.com current with our latest product inventory, we frequently change the products offered via this website. We cannot guarantee that an item displayed on a previous visit to jwjewelers.com will still be available when you visit jwjewelers.com again. We reserve the right to make changes to the merchandise offered by this website at any time and without prior notice. If you are at any time unable to locate an item you viewed on a previous visit to jwjewelers.com, please contact us using the following contact information:

  • E-mail us: sales@jwjewelers.com
  • Call us: (708) 788-9200
  • Write us: 7020 W. Cermak Road Berwyn, IL 60402

We will make every effort to accommodate your shopping needs.

Product Display

We have made every effort to accurately display the products featured on jwjewelers.com. However, the colors we use and the capabilities of your computer monitor may affect the colors visible on your screen. As such, we cannot guarantee that your monitor's display will be accurate. Please remember, however, that jwjewelers.com unconditionally guarantees your satisfaction with any merchandise order. If you are not satisfied with your purchase for any reason whatsoever, you may return it within 60 days of purchase (30 days for watches) to our store located at 7020 West Cermak Road. Berwyn, Illinois 60402 or directly to jwjewelers.com.

Site Use

This site and its contents are provided solely for personal, noncommercial use and for no other purpose. Any downloading or copying of the materials here in is permitted for such personal, noncommercial use only. No right, title or interest in such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part.

Copyright and Trademark

All contents are protected by U.S. and international copyright, © 2010 James & Williams Jewelers, Inc. All rights reserved. All software and other technology components of this Web site are protected by U.S. and international copyright,© TenTo100 LLC or its affiliates and suppliers. All rights reserved. James & Williams JEWELERS is a trademark of James & Williams Jewelers, Inc. James & Williams Jewelers reserves all of its rights with regard to this mark and any other trademarks or service marks appearing on jwjewelers.com. This site may also contain trade names and trademarks of other companies that are the property of their respective owners.

Disclaimer

Unless specifically noted, this site, its content or the information available on or through it is provided on an "as is" basis without warranties of any kind, either express or implied, including warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge that you use this site at your own risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You agree that James & Williams Jewelers and its affiliates shall not be liable for any damages special, indirect or consequential of any kind related to your use of this site.

Warranties and return rights concerning such products are governed by terms provided elsewhere in this site and by applicable law.

Choice of Law

If any disputes arise between us regarding your use of this website, such disputes shall be resolved according to the laws of the State of Illinois. Any causes of action which may arise as a result of the use of this website must be brought in the Circuit Court of Cook County, Illinois or the federal district court sitting in Cook County, Illinois.

U.S. Currency Only

This website conducts business in U.S. currency only.

James & Williams Jewelers

Credit Card Policy

Credit Card Security

James & Williams is committed to protecting any information you give us during a credit card transaction. Your personal information will be treated as confidential. In accordance with our Privacy Policy, we will not share the information. In accordance with industry custom, we enforce commercially reasonable security measures to protect against the loss, misuse or alternative of any personal information that we have collected from you.

PLEASE NOTE THAT NORMAL E-MAIL (SUCH AS USING "CONTACT US" OR YOUR HOME E-MAIL) IS NOT ENCRYPTED AND THUS IS NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.

We encrypt your personal information, including your name, address, and credit card number when transmitting over the Internet using Secure Socket Layer (SSL) security software. We constantly update our security procedures and enhance our site to meet the very latest encryption standards. We retain a third party security firm to audit our procedures to ensure compliance with these standards. All of your sensitive information is scrambled before, during and after your order is placed on our site.

You may notice an unbroken key or a closed lock at the bottom of the page when you enter our "check-out" page. This means that your browser has opened a secure connection with our site. You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Sales/Use tax notice for our customers in Oklahoma:

  • James & Williams is a non-collecting retailer. We are not required to collect Oklahoma sales or use tax and therefore we do not do so.
  • Your purchase is subject to Oklahoma sales and use tax unless specifically exempt.
  • Your purchase is not exempt merely because it was conducted over the Internet or remotely.
  • Oklahoma purchasers must report and then pay tax on purchases that were not taxed. You can find additional information about the specific forms that are also required at the Oklahoma Tax Commission website: http://www.tax.ok.gov.
  • James & Williams cannot give you any advice regarding Oklahoma's tax liability rules. Therefore, we recommend that you contact your tax advisor if you have any questions.

Sales/Use tax notice for our customers in Colorado:

  • James & Williams is a non-collecting retailer. We are not required to collect Colorado sales tax and therefore we do not do so. However, your purchase is subject to sales/use tax and you are required to report the tax you owe on this purchase to the Colorado Department of Revenue. James & Williams cannot give you any advice regarding Colorado's tax liability rules. Therefore, we recommend that you contact your tax advisor if you have any questions.

James & Williams Jewelers

Privacy Policy

We, at James & Williams Jewelers, understand that you are concerned about your privacy and the security of your personal information. We are committed to protecting the secrecy of your personal information. As a result, we have adopted the following privacy policy. We encourage you to read this Privacy Policy.

If you have any questions about our Privacy Policy, please see the Choice/Opt-Out section below for our contact information.

Information Collected

When you visit our website, you can browse without having to give us any personal information. Your internet service provider is automatically recognized, but you will not be identified as an individual. We track use of the website by our visitors; however, unless you sign in as a customer, all tracking will be done anonymously. If you choose to provide information in connection with your use of our website, including but not limited to, your name, your date of birth, your email address and your telephone number, this information will only be used as described in this policy.

Why We Collect the Information

We collect personal information in order to enhance your shopping experience in the following ways:

  • To provide the products and services you request;
  • To process your orders;
  • For marketing and promotional purposes; and
  • To ensure that your shopping experience is as easy and pleasant as possible.

How the Information is Used

We use your personal information to facilitate your on-line shopping experience.

We also use the information to maintain data to measure our business. Information such as demographics and other statistical data also help us keep track of how well we are doing. We can use the data to improve our products and better serve the needs of our customers in the future. We collect this type of data anonymously and without personally identifiable information.

Sharing Information

We do not sell or exchange any personal information of our customers with any third parties. However, we may release your personal information in the event we are compelled to do so by court order or other requirement of law, or if we, in good faith, believe such release is advisable or necessary.

We are committed to protecting the privacy of children. The website is not directed at children, and we do not knowingly collect any information from children.

Consent

By providing information on our website, you are consenting to the collection, use and disclosure of personal information in the manner described in this privacy policy. You may withdraw your consent at any time by following the procedure described in the Choice/Opt-Out provision set forth below.

Cookies

From time to time, for your convenience, our website might issue you a "cookie" during your visit. A cookie is a small file that contains information (such as your login) and is stored by your computer's browser. We do not use cookies for any reason other than to provide convenience to the visitors of our website and to improve their online shopping experience.

Choice/Opt-Out

We may send you catalogs or e-mails to inform you of new products, services and special offers. If you would prefer not to be contacted about such special offers, products or services, please notify us of such preference using any of the contact information set forth below. Please be aware that we will honor all opt-out requests, however, there may be a delay between your submission of such request and the actual removal of your name and contact information from our mailing lists as these are generated well in advance of our actual mailings.

  • E-mail us: sales@jwjewelers.com
  • Call us: (708) 788-9200
  • Write us: 7020 W. Cermak Road Berwyn, IL 60402

Links to Other Sites

This website may contain links to third party websites operated by individuals or companies unrelated to James & Williams Jewelers. Please be aware that we are not responsible for the privacy practices of such third party websites. These linked websites are for your convenience only and you access them at your own risk. We recommend that you review the privacy policies posted on such third party websites prior to utilizing them.

Privacy Policy Updates

Occasionally we may update our Privacy Policy and information security procedures. If our privacy and/or information security procedures change at any time in the future, we will post the new changes on our website.

Access

Upon request we will inform you of the existence, use or disclosure of your personal information. Please feel free to contact us at any time with any questions or complaints you may have or to edit your personal information or have it removed from our database. We can be reached by any of the means of contact included in the Choice/Opt-Out provision set forth above.