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(708) 788-920014K Yellow Gold Polished .06ct Diamond Petite Dangle Cross Huggie Hoop Earrings with Snap Closure
Ground ($15.00) between Monday, May 19th and Wednesday, May 21st
2 Business Day ($30.00) Saturday, May 17th
Overnight ($50.00) between Friday, May 16th and Saturday, May 17th
Free Pickup in Store Thursday, May 15th
At James & Williams Jewelers we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
You can return the product to us in-store or return to us by mail at your own expense.
We request that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to:
J & W Inc.
Attn: Returns
7020 Cermak Road
Berwyn, IL 60402
Do not put "Jewelers" or any mention of jewelry on the shipping label.
You have 15 days to return an item from the date it was received. Items must be returned unused, in their original packaging, and in a saleable state to be accepted for return. Personalized or custom pieces are not eligible for returns.
A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange. You have 15 days to return an item from the date it was delivered.
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to return an order for any reason, please return it to us within 15 days following our return policy protocol, and we will refund your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personlized items and custom jewelry are not eligible for returns at this time.
Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions , please don't hesitate to contact us at:
James & Williams Jewelers
7020 Cermak Road
Berwyn, IL 60402-2172
James & Williams Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
April 6, 2025
IT WAS MY 1ST VISIT AND I FELL IN LOVE WITH THESE JEWELERS. THESE FOLKS ARE ARE MY FAMILY...FOR LIFE!! BILL, DANIELLE & COMPANY HAVE PATIENCE, GRACE & KNOWLEDGE IN SPADES. I LOOK FORWARD TO PURCHASING FROM THEM AGAIN SOONEST!
April 4, 2025
This is the place for all your jewelry needs. Friendly staff and outstanding selection!!
March 23, 2025
Great service, thank you.
February 22, 2025
The jewelry selection and quality are both great! The customer service experience is exemplary. I visit this small business because of their established reputation and the trust they provide in both purchasing and repairing jewelry.
January 31, 2025
Wonderful people to work with. Always attentive & courteous
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